Privacy Policy

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Privacy Policy

Last Updated: 19/03/2025

1.Introduction
Welcome to R&B Rental Properties Ltd. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or communicate with us.

By using our website www.rbrentalproperties.com or engaging with our services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information (e.g., name, email address, phone number)
• Property Information (e.g.,rental preferences, property details, landlord/tenant status)
• Financial Information (e.g., payment details for rental transactions, deposit payments)
• Technical Information (e.g., IP address, browser type, cookies, and analytics data)

We collect data through direct interactions (such as forms, emails, or phone calls) and automated means (e.g., cookies, tracking tools).

3. How We Use Your Information

We use your personal information to:

• Provide property management, tenant screening, and rental services
• Process rental payments and financial transactions
• Communicate with landlords and tenants regarding their tenancy agreements
• Improve our website, services, and customer experience
• Ensure compliance with legal obligations and tenancy regulations

4. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third parties who assist in property management, maintenance, and payment  processing
• Legal  Authorities: If required by law or to enforce tenancy agreements
• Business Partners: If necessary to facilitate your tenancy or landlord agreement

5. Data Security & Retention

We implement security measures to protect your data from unauthorized access, alteration, or loss. We retain your data only as long as necessary to fulfill our legal and contractual obligations.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at enquiries@rbrentalproperties.com.

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

R&B Rental Properties Ltd
7 Grinstead Lane, Lancing, BN15 9BH
enquiries@rbrentalproperties.com
www.rbrentalproperties.com